Backus Health Center at 163 Broadway Street in Colchester, Connecticut

Customer Reviews about Backus Health Center

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  Would give less than 1 star if possible. Always get put on hold for extended periods of time. Long waits even when I have a scheduled appointment. Multiple mistakes with refilling prescriptions. One time went 10 days without an essential med because of staff error despite multiple phone calls to them asking to rectify. Another time it just never got resolved, again despite multiple phone calls. My primary care doctor left and her replacement, Sarah Moore, was overall unwilling to help by choosing to refer to various other practitioners instead of taking any responsibility for my care. Felt that she was accusatory and judgmental, so was not comfortable in her care. Will not be returning or recommending anyone go here for primary care.
  October 15, 2017

  by B Anne
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  If I could give less than 1 star, I would. Waited in line for WELL over an hour to get blood work done after fasting all night,and them not opening till 9am. I was 2nd in line, and when I asked if there was a more convenient time,because I've been waiting so long,I find out that I was forgotten about because someone entered something incorrectly. It's like MY time isn't important, but miss a doctor appointment, and they want to try and charge you anyway. BULLSHIT!
  May 26, 2017

  by Ricky DeNicola
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  Very happy with the services offered here so far. My practitioner left the practice, and am hopeful for a good replacement, as I was thoroughly impressed with her. Blood draw, imaging and other services are convenient to me. Yes, there's waiting, but I find that true everywhere.
  April 28, 2017

  by Emily Taylor

Opening hours Open now

Today: 08:00 am — 06:00 pm

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About Backus Health Center in Colchester